Create Enjoyable Journeys with UX Design | Mark Otero
Update: 2024-10-21
Description
In this episode, we talked to Mark Otero, Experience Design Director, about how design contributes to the overall experience airlines want to deliver.
Here's what we talked about:
- The basics of UX and its importance in aviation.
- Key Considerations for Designing Airline Websites and Apps
- Insights from retail to enhance airline UX.
- Real-world examples of impactful UX improvements with Oman Air, Air Mauritius and KM Malta.
- Future Trends in Airline UX Design
- Tips for those entering or specialising in airline UX.
Website & Social
Website: https://www.branchspace.com/
Email: reinventdigital@branchspace.com
LinkedIn: https://www.linkedin.com/company/branchspace-digital-reinvented/
Twitter: https://twitter.com/branchspace
Instagram: https://www.instagram.com/branchspace_digital_reinvented/
Facebook: https://www.facebook.com/profile.php?id=100081431809978
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